Shipping of Study Materials
Receipt of Study Documents
From the start of winter semester 2024/2025, we would like to offer you a new service: “Shipment notification by email.” This means that you will be informed about the dispatch of your study materials via the email address we have on file. Different dispatch processes may result in different variants or multiple mails.
If your shipment is sent as a parcel, you will also receive a link to our shipping service provider in addition to the shipment notification. You can use this link to monitor the progress of your shipment and, if required, provide the shipping service provider with any additional delivery information that may be necessary.
If you would like to deactivate the automatic shipping notification, please use the contact address listed in the email.
Make sure you compare the contents of the study material delivery you receive with the enclosed delivery bill. Please use the article codes (PDF 110 KB). If any materials are missing from the delivery or if you have not received any documents by the start of the course, please contact the dispatch hotline immediately.
Students living abroad will usually receive their study materials just as punctually as students in Germany. If you experience any difficulties with postal delivery, please contact the hotline. They will inform you about delivery alternatives abroad.
We do not ship to packstations!
We send information courses, sample solutions, submission tasks, certificates, general password, etc. via standard letter post.
We send larger deliveries via parcel post, e.g. on the first shipping date of the semester.
In the event that the parcel cannot be delivered to you directly, you will receive a notification card to collect the parcel from a post office.
Schedule Overview
| Shipping | Shipping/ activation date* | Processing and release period** |
|---|---|---|
| 1st shipment | 15.09. | 01.10. – 15.10. |
| 2nd shipment | 01.10. | 16.10. – 30.10. |
| 3rd shipment | 15.10. | 01.11. – 15.11. |
| 4th shipment | 01.11. | 16.11. – 30.11. |
| 5th shipment | 15.11. | 01.12. – 15.12. |
| 6th shipment | 01.12. | 16.12. – 30.12. |
| 7th shipment | 15.12. | 08.01. – 22.01. |
| 8th shipment | 08.01. | 23.01. – 06.02. |
| 9th shipment | 22.01. | 07.02. – 21.02. |
- *) applies to the release of study letters, information letters, glossaries etc. in the virtual student environment
- **) applies to the release of assignments and sample solutions in the virtual student environment and the online exercise system
| Shipping | Shipping/ activation date* | Processing and release period** |
|---|---|---|
| 1st shipment | 15.03. | 01.04. – 15.04. |
| 2nd shipment | 01.04. | 16.04. – 30.04. |
| 3rd shipment | 15.04. | 01.05. – 15.05. |
| 4th shipment | 01.05. | 16.05. – 30.05. |
| 5th shipment | 15.05. | 01.06. – 15.06. |
| 6th shipment | 01.06. | 16.06. – 30.06. |
| 7th shipment | 15.06. | 01.07. – 15.07. |
- *) applies to the release of study letters, information letters, glossaries etc. in the virtual student environment
- **) applies to the release of assignments and sample solutions in the virtual student environment and the online exercise system
No Printed Study Materials
Most of your study materials – especially the study material packs – will be sent to you by post. Some modules, on the other hand, make exclusive use of digital teaching formats. No shipping is provided for these.
If you do not wish to receive printed study materials at all, you can do so in the virtual student environment until the end of the cancellation deadlines (28 February/31 August). You can find out more about the options for waiving printed study material in the FAQs on waiving printed study material.
FAQ on Waiving Printed Study Materials
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You can voluntarily waive your right to receive printed study materials within the cancellation deadlines (28 February/31 August). In this case, you will not receive any printed study materials. Likewise, the printed materials that are usually enclosed with the study materials, e.g. information on support services such as Studyfit, will also not be sent to you. You will still be provided access to the digitally provided materials for the modules you are taking and will find all information about your studies in Studyport or directly in Moodle. The waiver has no effect on the dispatch of correspondence such as letters and notifications or materials provided by the ASTA. Similarly, a waiver is currently not possible for students in their first semester or students on a continuing education program. You can note your preference in the virtual student environment.
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Teachers decide on the basis of technical and didactic considerations in which form the teaching should be delivered. The decision to send written materials is therefore made consciously and in the context of a blended learning approach that has been specially adapted to the learning content. The FernUniversität believes that students in their first semester should first get to know this approach to allow them to assess the effects of doing without printed materials on their learning behavior. This is also important because the decision is made at a very early stage – before the start of the semester – and is valid for the entire semester.
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No, the waiver does not lead to any change in the calculation of fees. The fee model of the FernUniversität in Hagen is designed to distribute the costs of distance learning equally among all students. The university’s distance learning-specific services – such as the production and provision of study materials, specialist support via the online platforms and at the campus locations as well as the decentralized organization of exams – are financed via fees. The voluntary waiver of one of these services therefore does not lead to an individual reduction in fees. Any changes in the FernUniversität’s overall costs for the provision of these services will, however, lead to a fee adjustment for all students in the long term.
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Within the cancellation deadlines, you can cancel your decision to waive the printed material with effect for the coming semester in the virtual student environment.
Once the deadline has expired, it is no longer possible to change your decision. As your selection is only valid for the coming semester, you can change your decision again before the start of the following semester. If you repeat a course/module, you will receive access to the current, virtual version of the course/module including the new tasks requirements. In this case, the printed study material will not be sent to you. -
If you have any questions, you can contact the Service Center at
- Phone: +49 2331 987-2444 or
- Email: info.
