Veröffentlichung

Titel:

Bridging Business and IT Through Low-Code/No-Code: Insights into Business-IT Collaboration in Enterprise Citizen Developer Programs

AutorInnen:

Björn Binzer
Daniel Fürstenau
Till Winkler

Kategorie:

Konferenzbeiträge

erschienen in:

Proceedings of the 58th Hawaii International Conference on System Sciences (HICSS), 2025

Abstract:

As low-code/no-code citizen development programs become more prevalent, aiming to upskill the workforce and enhance digital literacy, a new approach to collaboration between business units and IT units is essential. To explore the nature and architecture of these programs, we conducted a multicase study involving 18 firms and interviewed 22 individuals leading or shaping their respective initiatives. Our analysis revealed 20 measures, categorized into five key collaboration mechanisms: self-empowerment, ideation generation, coordinated scaling, project execution, and professional catalyst. Additionally, we identified four distinct modes of business-IT collaboration within the context of citizen development. Our contribution is two-fold: this study provides comprehensive insights into the operational dynamics of citizen development programs, which remain under-explored, and it offers practical guidance for fostering business-IT collaboration

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