Veröffentlichung

Titel:

A Real “Killer” Application? Organization-System Misfits of the Danish Health Platform

AutorInnen:

Till Winkler
Simon Krogh
Ursula Plesner
Lise Justesen
Tina Jensen

Kategorie:

Konferenzbeiträge

erschienen in:

International Conference on Information Systems (ICIS) 2020

Abstract:

Packaged software applications such as electronic health records (EHRs) incorporate certain norms that are likely to make them an imperfect fit outside the context of their origin. This teaching case deals with the Danish Health Platform, one of the largest implementations of the EHR system Epic outside the US and a case of unabated public debate. We unfold the case from the perspectives of five individuals concerned with this system: two doctors, an IT manager, a medical secretary, and a nurse. Based on empirical material provided with this teaching case, students are asked to apply Strong and Volkoff’s (2010) organization-system fit framework and decide whether emerging misfits can be classified as either deficiencies or impositions. This analytical work not only allows students to critically reflect on organization-system fit as a device for understanding IT-enabled organizational change; it also invites a discussion of theoretical extensions of this analytical framework.

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