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Drei Artikel des BAS-Teams zur Präsentation auf der ECIS 2014 angenommen

22nd European Conference on Information Systems, June 9-11, 2014, Tel Aviv, Israel

Die 22. European Conference on Information Systems (ECIS 2014) findet vom 09. bis zum 11. Juni 2014 in Tel Aviv, Israel, statt. Die folgenden drei Artikel des BAS-Teams wurden zur Präsentation auf der ECIS 2014 sowie zur Veröffentlichung im Tagungsband angenommen:

1) Christian Sorgenfrei, Katharina Ebner, Stefan Smolnik, Murray E. Jennex: From Acceptance to Outcome: Towards an Integrative Framework for Information Technology Adoption

Zusammenfassung: Decades of research on information technology (IT) adoption have resulted in a large number of different models and theories. While the number of theoretical models has significantly increased our knowledge on IT adoption, we lack an integrative view of the different stages of the adoption process. In this paper, we review the primary theories from both the acceptance and post-acceptance stage of IT adoption. In addition, we synthesize the different theories and their constructs in a reference framework for IT adoption. We conceptualize individual IT adoption as a dynamic process, in which use patterns, beliefs, and individual motivations change over time. Our framework provides an end-to-end view of IT adoption, spanning the adoption process from acceptance antecedents to outcomes. Eventually, we suggest opportunities for future research based on the different stages of our framework. We believe that our framework will be helpful to develop more complete and actionable theories, and to provide clarity on the concepts and stages related to IT adoption.

2) Maurice Kügler, Stefan Smolnik: Uncovering the Phenomenon of Employees' Enterprise Social Software Use in the Post-Acceptance Stage - Proposing a Use Typology

Zusammenfassung: Social software applications – such as wikis, weblogs, and social networking sites – have in recent years attracted the attention of organizations. However, a better understanding of employees’ enterprise social software use behaviors would help organizations to make better informed decisions regarding enterprise social software implementations. As an important step toward addressing this need, this study – on the basis of (i) qualitative empirical data and (ii) existing literature – identifies four post-acceptance information system (IS) use behaviors related to how employees leverage implemented enterprise social software platforms (ESSPs): Consumptive use, contributive use, hedonic use, and social use. A conceptualization of these four distinct use behaviors is proposed and subsequently validated based on data from 233 employees using an ESSP in the post-acceptance stage at a communications and high-tech sector organization. By providing an enterprise social software use framework, developing and rigorously validating an according measurement instrument, this study provides researchers as well as practitioners with a proven instrument to assess employees’ post-acceptance enterprise social software use behaviors.

3) Katharina Ebner: It’s not Fair! A Multi-Level Conceptualization of Strategic IT Benchmarking Success: The Role of Procedural Justice

Zusammenfassung: Strategic IT benchmarking (SITBM) is used to improve business-IT alignment, generate input for the IT strategy process, or to show IT’s value contribution and performance. Yet, as many SITBM initiatives do not result in the desired improvements, many IT executives are fairly critical about this form of benchmarking. However, now more than ever, many contemporary IT executives are expected to make transparent their IT organization’s performance and value contribution. SITBM’s relevance as a technique to create this transparency has therefore increased. Based on an exhaustive literature analysis, including the fields of benchmarking, strategic IT management, and strategic decision-making, I suggest a model for explaining SITBM’s success and develop a respective survey instrument. I argue that explaining SITBM success requires two levels of analysis: only when the stakeholders perceive the benchmarking process as fair and are convinced of the SITBM’s methodological quality, will they commit to implementing the derived measures. I argue that this commitment, together with strategic integration of the SITBM, are the key determinants of successful SITBM.