Human-Artificial Agent Interaction
Description
Artificial agents are developed on the basis of human characteristics in terms of goal orientation, interaction with their environment, continuous perception of the surroundings and a certain degree of social skills. These agents can be either virtually or physically embodied and are perceived as autonomous. We investigate how different types of artificial agents (e.g. deepfakes, virtual influencers, social robots) are perceived by humans and which fundamental factors explain the agents' intentions to use them. Current findings indicate that mind attribution, expectancy violation, emotion and cognitive load are the fundamental factors. These findings come from mixed methods studies that include neuroimaging and questionnaire data.
Research Team
Publications
- Nissen, Anika; Conrad, Colin; Newman, Aaron: Are You Human? Investigating the Perceptions and Evaluations of Virtual Versus Human Instagram Influencers, in Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI ’23), Article No. 659, 23-28 April, Hamburg, Germany, 2023, S. 1-14. {Link}
- Muschkiet, Michel; Paschmann, Jens Wilhelm; Nissen, Anika: Towards Human Digital Twins for Improving Customer Experience, in Proceedings of the 43rd International Conference on Information Systems (ICIS 2022), 9-14 December, Copenhagen, DK, 2022. {Link}
- Hoffeditz, Lennart; Nissen, Anika; Schütte, Reinhard; Mirbabaie, Milad: Trust Me, I’m an Influencer!-A Comparison of Perceived Trust in Human and Virtual Influencers, in Proceedings of the 30th European Conference on Information Systems (ECIS 2022), 18-24 Juni, Timisoara, Romania, Research-in-Progress Papers. 27, 2022. {Link}
- Nissen, Anika; Jahn, Katharina: Between anthropomorphism, trust, and the uncanny valley: A dual-processing perspective on perceived trustworthiness and its mediating effects on use intentions of social robots, in Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS-54), 5-8 January, Maui, Hawaii, 2021, S. 360-369. {Link}
- Jahn, Katharina; Nissen, Anika: Towards Dual Processing of Social Robots: Differences in the Automatic and Reflective System, in Proceedings of the 40th International Conference on Information Systems (ICIS 2020), 13-16 December, Hyderabad, India, 2020. {Link}
Lehrstuhl Smolnik
| 10.05.2024