News

Acceptance of our article on "Review of the Strategic IT Benchmarking Literature" in the Journal "Information & Management"

Information and Management - The International Journal of Information Systems Theories and Applications

We are pleased to announce the acceptance of our article "Exploring the Path to Success: A Review of the Strategic IT Benchmarking Literature" in the Journal "Information & Management". Dr. Katharina Ebner, Professor Nils Urbach (University of Bayreuth) and Professor Benjamin Müller (University of Groningen) are co-authors. This article will be published next year.

Katharina Ebner, Nils Urbach, Benjamin Müller: Exploring the Path to Success: A Review of the Strategic IT Benchmarking Literature

Summary: IT organizations use strategic IT benchmarking (SITBM) to revise IT strategies or perform internal marketing. Despite benchmarking’s long tradition, many SITBM initiatives do not reveal the desired outcomes. The vast body of knowledge on benchmarking and IT management does not help overcome the challenges of successful SITBM. We therefore synthesize existing research on IT management and benchmarking into a concept relationship map and derive future research avenues. We find that there is much literature on how to produce SITBM results. However, research does not explain how these results are transformed into outcome – essentially the problem many practitioners struggle with.