News
Acceptance and "Online First"- release of our article about "What’s in IT for employees? Understanding the relationship between use and performance in enterprise social software" in "The Journal of Strategic Information Systems"
[01.06.2015]The Journal of Strategic Information Systems
We are pleased about the acceptance of our article "What’s in IT for employees? Understanding the relationship between use and performance in enterprise social software" in "The Journal of Strategic Information Systems" and its "Online First"- release on SpringerLink. Co-Authors are Maurice Kügler and Professor Gerald Kane (Boston College). The article will appear in the course of the year on the print edition of the Special Issue "Strategic and policy perspectives on social media technologies". The Journal of Strategic Information Systems is one of the eight journals of the AIS Senior Scholars' Basket of Journals.
Maurice Kügler, Stefan Smolnik, Gerald Kane: What’s in IT for employees? Understanding the relationship between use and performance in enterprise social software
Summary: Despite enterprise social software platforms’ (ESSPs) widespread diffusion in recent years, the impact of such systems on employee performance is not clear. This study explores the link between ESSP use and its potential performance impacts. Our findings show that ESSP use influences employee performance in two ways: through improved task performance and employee innovation. We also show that task equivocality moderates the relationship between ESSP use and employee performance outcomes, with ESSP use having a stronger impact on the performance of non-routine tasks. Finally, we show that using ESSPs for connecting within teams has a stronger effect on task performance, while using ESSP for connecting across teams has a stronger effect on employee innovation. These results can help researchers and practitioners better understand how ESSP use affects employee performance and the conditions best suited to achieve these performance outcomes in an enterprise setting.
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